Shipping & Delivery

At The Resilience Project we place a high importance on getting your orders to you as quickly as possible. Please keep in mind that we only ship products twice a week, so please allow up to 10 working days for your items to arrive. 

We are currently experiencing a high volume of orders for our Journals, there may be some delays with your order. We'll do our best to get them out to you as soon as possible. Thanks so much for your understanding.

We use Australia Post for our postage, costs vary depending on your preferred shipping method. This will be calculated when you check out.

We will ship your order within three business days and in most cases orders should be received in 5-10 business days. In more remote, and regional, areas this can take longer.

DELIVERY TERMS

1. We will process all orders within 2-3 working days 

2. Your delivery will be received within 5-10 days. In more remote, and regional, areas this can take longer. Please allow up to 10 working days to receive an order. Tracking numbers will be provided on your shipping confirmation email and these can be used to track your order with Australia Post.

3. Orders will be sent to the delivery address that you have submitted with your order. Please be careful to make sure delivery addresses are correct as we cannot be held responsible if that delivery address is incorrect.

4. We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.

RETURNS

If you are unhappy with your order, require a different size or would like to return a product, please contact us to discuss and organise.